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Delivery:
We aim to dispatch orders within 5 days of receipt of payment, Standard delivery is via carrier and where not included in the price is calculated on the weight of your order, all such deliveries will require a signature. Where goods are out of stock we will contact you and inform you of the anticipated delivery date and give you the opportunity to cancel your order.
Returns Policy:
In the event that you receive goods which were not what you ordered or which are damaged or defective Solva Woollen Mill will at its discretion replace or refund the a
If you decided you are unsatisfied with your purchase, a full refund will be given provided the goods are returned, unused and in their original condition within 14 days of receipt. Under these circumstances a refund will be given less the original packing cost when we receive the returned goods.
Overseas Orders:
We welcome orders from overseas, at this time the website will not handle overseas orders, if you wish to place an order please contact us with you requirements and we will be happy to quote you for delivery etc. Orders from outside the E.U. will not be required to pay the V.A.T. (17.5%) sales tax.
